Q1: Are you a trading company or a manufacturer?
We are an experienced integrated industrial and trading company. We have established long-term business relationships with customers in Europe, North America, South America, the Middle East, Central Asia, etc.
Q2: How about the sample policy?
If we have a sample in stock, we will provide it to you free of charge, but you will need to pay for the shipping fee.
If we don't have a sample in stock, you will need to pay for the sample fee. However, after confirming the order, the sample fee will be refunded to you.
Q3: What transportation methods are available? How to track the logistics information?
By sea to your nearest port, by air to your nearest airport, or by courier (DHL, UPS, FEDEX, TNT, EMS) to your doorstep. After shipment, we will provide you with a tracking number so that you can clearly understand the current status of the package.
Q4: Which payment methods are feasible?
Western Union remittance, wire transfer/letter of credit (30% by wire transfer upon order confirmation, 70% by wire transfer before shipment).
Q5: Can I customize my own product?
Yes, we welcome your customization requests for color, logo, design, packaging, carton labels, etc.
Q6. How about your delivery time?
Batch orders will be shipped within 7-15 days after the deposit, or according to the order quantity.
Q7. How to maintain a long-term good relationship with our business?
1. We maintain high quality and competitive prices to ensure customers' benefits;
2. We respect every customer as a friend and sincerely do business and make friends with them, regardless of where they come from.
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